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Privacy Policy

Welcome to Fine Living's website, which is property of Fine Living sas (hereinafter "Fine Living"). Data controller based in Via Porta 10, 22100 Como. The email address of our office is: info@holidaysolutions.it.

To ensure maximum compliance with the law, Legislative Decree of June 30, 2003 n. 196 and the EU Regulation 2016/679, Fine Living has adopted a suitable Privacy Organization Model.

The Code and the Regulation in question requests that those who carry out processing of personal data are required to  inform the person involved on what data is processed and regarding certain elements; it must be lawfully and transparently done, protecting your privacy and your rights. In accordance with the provisions  of Article 13 of legislative Decree 196/2003 and Articles 13 and 14 of EU Regulation 2016/679, we provide the following information.

Cookies

Data provided voluntarily by the user

The optional, explicit and voluntary sending of emails to the addresses indicated on this site of completion of specific forms, involves the subsequent acquisition of the sender's address and personal data necessary to respond to requests and/or to provide the requested services, as well as any other personal data included in the message (and in the attachments thereto) or in the appropriate forms.

The data will be processed in computer and telematic modes, to respond the requests and/or provide the requested service.

We collect two types of information: Personal information (which can be used to uniquely identify an individual) and Non-Personal information (which does not allow identification). We collect information about our users, visitors and job applicants

Why do we collect this information?

We collect such information for the following purposes:

  • to respond to your requests
  • to provide and manage our Services
  • to further develop, customize, and improve our Services based on the preferences, and common or personal difficulties of Visitors and Users
  • provide our Customers with customer assistance and continous technical support
  • consider the candidacy of Candidates for recruitment
  • comply with legal obligations

We collect and use information to provide our services and make them better and safer. In addition, we collect and use this information to contact our visitors, users, and candidates for recruitment and to comply with applicable laws.

Third parts services

Fine Living collaborates with a number of selected service providers, whose services and solutions are integrated with ours, to facilitate and improve them.

These are hostings and co-location server services, communications, IT security services, billing and payment processing services, fraud detection and prevention services, web analysis, newsletter distribution and monitoring services, session registration and remote access services, content providers, and our legal and financial advisors.

Such Third Party Services may receive or otherwise have access to the Personal Information of our Users, in its entirity or in part, depending on its particular role and purpose aimed at facilitating and improving our Services and may use them only for such purposes.

Compliance with legal obligations

Fine Living may disclose or otherwise grant access to the User's Personal Information to others by virtue of legal obligation, such as a court summons, a judicial proceeding, a search warrant, a court order, or under applicable law, if it believes in good faith that this conduct is required by law, with or without prior notice to the User.

We may share information about our visitors and users with third parties, including certain service providers and law enforcement officials. The information can be shared only in compliance with this policy.

With explicit consent, the User can receive our messages and promotional content. 

The User can decide not to receive promotional messages simply by contacting us or using our cancellatio options.

How long do we keep your information?

We may retain the User's Personal Information as long as necessary for the provision of our Services. We may continue to retain such Personal Information even after the termination of the use of any particular Service, to the extent that is reasonably necessary to comply with legal obligations, resolve disputes concerning our Users, prevent fraud and abuse, respect the contracts signed, and/or protect our legitimate interests.

We may retain your information as long as necessary for the provision of our Services and for as long as necessary (for example, to comply with a legal obligation or to protect our interests)

Your rights and how to contact us

We remind you that you have the right, at any time, to obtain confirmation of the existence or absence of your personal data treated by us and to know its content and origin, verify its accuracy, or request its integration, updating, rectification.

You also have the right to request the cancellation, transformation into an anonymous form, or blocking of data processed in violation of the law, as well as to request the limitation, or oppose in any case, for legitimate reasons, to its treatment.

Requests should be addressed:

  • via email to our Office: amministrazione@holidaysolutions.it
  • or via mail to : Fine Living sas, via Porta 10, 22100 Como

The Users and all interested parties can ask by email or letter to access the personal data processed by us, and ask for its correction or cancellation.